On 9-26-17 7:00 pm Will not go back the guy was pissed off that i needed him to look up a part. Just to let them know i don't have to shop there i will take my business down the road.
Stranded. My husband was taking our kids home from visiting me & our micro-preemie at St Louis Children's and the wipers went out in torrential rain. They were amazing! These people went above and beyond. We are so grateful!!!
Cole helped me fond what I was looking for and made suggestions, and gave me a card of a local mechanic if I needed work on the car. I really appreciate all of his help.
The location in Troy was a terrible experience. I needed to return a part (without a receipt) and pick up new part. When I brought up returning an item the man (who seemed stoned because he was shouting everything and could barely walk a straight line) working the counter told me it couldn't be done without a receipt, I accepted that and went on getting my new part. That took about half an hour because I had to repeat myself so many times, then I cam back the next day to see if I could actually return my parts without a receipt. I explained that I didn't have a receipt and the lady working at the counter gave me store credit with no questions asked. I normally don't rant about stuff like this but it drove me nuts that u waited, in total, almost 45 minutes for one part and that fact that the clerk working the counter was drunk or stoned.
They scanned my check engine light for free. Thanks for all the help. That also came with some great free advice as well that will save me some money in the near term.
Autozone is a US Car Repair based in Lake Saint Louis, Missouri. Autozone is located at 6425 Ronald Reagan Dr, Lake St Louis, MO 63367, USA.
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